Shipping Methods and Rates:

 

We offer shipping via Shiprocket, you will be provided with a Shiprocket. Shipping rates are calculated based on the weight, dimensions, and destination of the package. Customers can view the shipping rates during the checkout process before completing their purchase. All orders above 1000 rupees (Domestic) will have free shipping to the customer.

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Order Processing Time:

 

Orders are typically processed and shipped within 1-3 business days after order confirmation. Orders placed on weekends or holidays will be processed on the next business day.

 

Shipping Times:

 

Estimated delivery times vary depending on the shipping method selected and the destination. Customers can expect delivery within 3-7 business days for domestic orders. We are currently not accepting International orders. 

 

Tracking Information:
Once the order has been shipped, customers will receive a shipping confirmation email containing tracking information. Customers can track their package using the provided tracking number on the carrier's website.

 

Shipping Restrictions:

 

We currently only ship to addresses within India.
 

Delivery Issues:

 

In the event of a lost or delayed package, customers should contact the shipping carrier directly to file a claim. We are not responsible for delays caused by weather, natural disasters, or other unforeseen circumstances.

 

Shipping Fees and Taxes:

Shipping fees are non-refundable once the order has been processed and shipped. Customers are responsible for any applicable taxes, duties, or customs fees imposed by their country's import regulations.

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Returns Due to Shipping Errors:
 

If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of reshipment. If a package is returned to us due to a shipping error on our part, we will cover the cost of reshipment or offer a refund for the order, including shipping fees.

 

Contact Information:

If you have any questions or concerns about our shipping policy, please contact us at support@shukranaa.in/ +91 9910896069.

 

Policy Updates:

 

We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.

By placing an order with us, customers agree to abide by the terms outlined in this shipping policy.