At Shukranaa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

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Information We Collect:

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Personal Information: When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
Usage Information: We may collect non-personal information about your interactions with our website, including the pages visited, products viewed, and your IP address. This information helps us improve our website and tailor our offerings to better meet your needs.
Cookies: Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website.

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How We Use Your Information:

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Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
Account Management: If you create an account on our website, we use your information to manage your account, including sending order confirmations, tracking shipments, and facilitating returns or exchanges.
Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and promotions. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.
Improving Our Services: We may use your information to analyze trends, track user interactions, and gather demographic information to improve our website, products, and services.
Information Sharing and Disclosure:

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products to you. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
Legal Compliance: We may disclose your information as required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

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Data Security:

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We implement appropriate security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Your Choices:

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You have the right to access, update, or delete your personal information held by us. You may also choose to restrict the collection or use of your information by adjusting your browser settings or opting out of certain communications. However, please note that some features of our website may not function properly if you disable cookies or decline certain types of communication.

 

Children's Privacy:

 

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to remove the information from our records.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

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Contact Us:

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: support@shukranaa.in
Phone: +91 9818553998
Business Hours: 10:00-18:00

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Thank you for trusting Shukranaa with your personal information. We appreciate your business and are committed to protecting your privacy.

 

Shukranaa
Sushant Lok Phase II, Haryana
www.shukranaa.in
3rd April 2024